CheckFollows

Refund Policy

Last updated: August 12, 2026

We understand that trust is everything. That is why we offer a limited 7-day refund guarantee, but only in cases where the Service does not function as intended. Please read this policy carefully to understand what qualifies (and what does not).

When You Can Get a Refund

We offer full refunds within 7 days of purchase only if you meet all of the following criteria:

  • The product failed to work as described, and
  • You contacted our support team and gave us a chance to fix the issue, and
  • You cooperated with our troubleshooting steps, including sharing screenshots, browser details, and error behavior, and
  • Your account was not flagged for misuse, automated scraping, API abuse, or suspicious behavior.

This policy covers technical failure only. We do not issue refunds based on misunderstanding the Service, changes of mind, or dissatisfaction with the insights provided.

When Refunds Are Not Granted

We do not issue refunds when:

  • You used the product successfully but did not find the data you hoped for.
  • You misunderstood how it works (for example, it does not access private accounts or reveal restricted content).
  • You forgot to cancel your subscription.
  • You did not use the product at all but had access.
  • Your account was flagged for violating our Terms of Service.
  • You initiated a chargeback or dispute before contacting our support.

Auto-Renewals & Cancellations

All subscriptions renew automatically unless canceled before the next billing date.

  • You are responsible for managing your subscription.
  • Cancel anytime through your account — no need to email.
  • Cancellation stops future charges, not past ones.
  • We do not issue pro-rated refunds if you cancel partway through a billing period.

How to Request a Refund

If you believe you qualify for a refund under our 7-day functionality policy, email team@checkfollows.com with:

  • The email you used to sign up.
  • A clear explanation of the issue.
  • Screenshots, video recordings, or error messages, if available.

Our team will respond within 2 business days. If the issue is confirmed and cannot be resolved, we will process the refund within 5–7 business days.

Abuse & Chargebacks

We monitor for refund abuse and reserve the right to block access to the Service if we detect fraudulent behavior or chargeback attempts. Customers who initiate chargebacks without first contacting support may be permanently banned from future use of CheckFollows.

Still Have Questions?

Email us at: team@checkfollows.com